Voicemail Quick Reference

To leave a message on another user’s mailbox

Access Numbers:

For a 4-digit Mailbox dial:

3100 or 916-568-3100 – Microsoft Lync
3602 or 916-286-3602 – NEC Phones
3643 or 916-286-3643 – Sphericall

For a 5-digit Mailbox dial 3692 or 916-286-3692

  1. Dial the access number.
  2. Follow the prompt to locate your party.

Record a message; after you’re done you can hang up or press # for options (below).

Options when leaving a message

#     Stops the person’s greeting and lets you record your message immediately.

1      Accept set options

2      Replay

3      Erase & Re-record

4      Continue recording

*     Cancel

More options after Selecting  1

#     Send now

1      Mark as High Importance

2      Mark as private

To retrieve your voicemail:

  1. Dial 3602 or 916-286-3602 (off campus)
  2. Enter your 4-digit extension
  3. Enter your PIN followed by the # key.

To listen to your voicemails press 1

Options after listening to a voicemail

1         Replay

11   Previous Message

7      Delete

8      Reply

9      Mark as unread

#     Next Message

*     Exit

00   More Options

 

More on Voicemail

When you are in your voicemail, press 6 for user options:

1         Turn On Away Greeting

2         Record your Greetings

3         Change your PIN

6         Enable 24-hr format