Getting Started for Lync

Before using your new UM account, please take a few minutes to configure your voicemail.

The first step is to record a personal greeting and name announcement. The system will playback your name in your own recorded voice when callers reach your voicemail box followed by your personal greeting.

1. To do this, select the Voice Mail button on your Polycom phone (or 916-568-3100 from outside the campus) and enter your extension followed by your PIN that you received in the welcome email.

2. You will hear the first time setup guide and be prompted to record your name and greeting. Please follow the voice prompts to complete this step.

Your account is now setup!