Make a call using Lync 2010 | Unified Communications

Exercise 2: Use Lync to call a contact and start a conference call

Now it’s your turn to try things out. Follow these steps to practice calling a contact, adding another person to a call, and then making a conference call.

To call a contact and add another person to the call, do the following:

Open Lync, and find the contact you want to call in your Contacts list, or by typing his or her name or phone number in the search box.
Point to the contact, and then click the Call button .
Once in the call, click the People Options menu , and then click Invite by Name or Phone Number.
To end the call, click the End call button .

To start a conference call, do the following:

In the Lync main window, in your Contacts list, select multiple people by holding down the Ctrl key while you click each contact.
Right-click a selected contact, and then click Start a Conference Call.
Click the number you want to use for the call.
To end the call, click the End call button .

Lync Resources

Training ResourcesWhat is Lync? [2:31]

Make, receive, and manage calls with Lync 2010

Using the Lync Phone

Using the Lync CX600 Phone [4:07]

Basic call controls using the Lync phone (Polycom CX600) [5:51]

Using the Lync Client

1. Set up device and check call quality using Lync 2010 [2:25]

2. Make a call using Lync 2010 [6:31]

3. Answer a call using Lync 2010 [1:58]

4. Add voice to your Lync 2010 conversation [1:25]

5. Manage your Lync 2010 call using call controls [3:47]