Exercise 8: Setting up call forwarding and simultaneous ring
in Lync 2010
Now it’s your turn to try things out. Practice setting up call forwarding and simultaneous ring. Please note: Call forwarding options are available only if your organization is configured to support them. If you’re not sure about which Microsoft Lync 2010 features are enabled, contact your organization’s support team.
To set up call forwarding and simultaneous ring, do the following:
- In the Lync main window, in the lower-left corner, click the Call Forwarding menu , and then click Call Forwarding Settings.
- In the Lync – Options dialog box, click Forward my calls to:, and then do one of the following:
- Click another of your numbers, such as your mobile phone.
- Click New Number or Contact, and then search for or click a contact in the dialog box that is displayed.
- Click Simultaneously ring, and then do one of the following:
- Click another of your numbers, such as your mobile phone.
- Click New Number, and then type a new number in the dialog box that appears.
To have calls forwarded, do the following:
- In the Lync main window, in the lower-left corner, click the Call Forwarding menu , and then click Forward my calls to, and then do one of the following:
- Click Mobile number.
- Click Voice Mail.
- Click New Number or Contact, and then search for or click a contact.
To stop the call forwarding, do the following:
- In the Lync main window, in the lower-left corner, click the Call Forwarding menu , and then click Turn Off Call Forwarding.
- Lync Resources
Training ResourcesWhat is Lync? [2:31] Make, receive, and manage calls with Lync 2010
Using the Lync Phone
Using the Lync CX600 Phone [4:07]
Basic call controls using the Lync phone (Polycom CX600) [5:51]
Using the Lync Client
1. Set up device and check call quality using Lync 2010 [2:25]
2. Make a call using Lync 2010 [6:31]
3. Answer a call using Lync 2010 [1:58]
4. Add voice to your Lync 2010 conversation [1:25]
5. Manage your Lync 2010 call using call controls [3:47]
6. Customize your voice mail greeting using Lync 2010 [2:06]
7. Check your voice mail with Lync 2010 [2:26]
8. Set up call forwarding and simultaneous ring in Lync 2010 [3:08]
Scheduling Lync 2010 Online Meetings
1. Scheduling a typical meeting [1:25]
2. Scheduling a meeting for a large audience [2:25]
3. Schedule a meeting as a delegate [2:04]
4. Customize your meeting options [4:36]